Summary of EAP

Why Does My Company Need an EAP?
More and more studies are showing that companies who implement an EAP will see an average of 33% less use of sick leave benefits, 65% lowered incident of workplace accidents, 30% deduction in workers compensation claims and 35% decrease in health insurance expenditures (Source:  Statistics. May 30, 2002. http://www.fishervista.com).

How can my company experience similar results? To do this an employer must provide services that will produce an employee who is mentally and physically healthy. Most employers provide their employees with health insurance, which offers the services needed to manage their employee’s physical health. There are still employers out there who do not have the Employee Assistance services in place needed to assist in managing the mental wellness of their employees.

Companies must take a step back and acknowledge the social stressors that influence the physical conditions of the employees. CorpCare’s 2005 Client Utilization Summary provides us with the ammunition needed to target the problem areas, redirect the employee to the solution and assist them in returning as a productive member of the workforce. The categories listed below are the problem areas that distract employees from being productive in the workplace.

 Problem Areas: 
 

Marital – 22% Child/Elder Care – 2% Information – 5%
Behavioral – 7%    Legal – 11%    Abuse – 1%
Anxiety – 2% Work – 6%  Depression – 8%
Stress – 14%  Grief – 2% Financial – 4%
Substance Addiction – 6% Family – 10%   

 Are all EAP's the same?  No. Each company has different needs and a company’s decision will be driven by those specific needs. To meet your company’s EAP needs you must first understand the two types of EAPs that exist within the industry. There are Stand Alone EAPs and Managed Care EAPs.

Which type of EAP should your company choose? What type of EAP you choose will depend on how proactive your company wants to be in controlling and managing their employee’s behavior health (mental health) and healthcare (physical health) costs. By hiring a Stand Alone EAP versus a Managed Care EAP, you are partnering with a specialist that will advocate on your employees behalf and be the company’s personal gatekeeper for utilization of your behavioral health benefits.

What should my company look for in an EAP? All EAP companies utilize skilled counselors to provide their primary counseling services, skilled trainers, and subcontract with vendors providing specialized services, i.e. eldercare, childcare, work/life programs, and all EAP companies provide promotional materials, around the clock emergency help lines and various kinds of utilization reports. So what is different besides pricing? Customer Service. The key question a prospective purchaser must ask is, "How involved do we want our EAP to be in our company?" Smaller EAP vendors remain more assessable, less bureaucratic, and are able to redesign a more effective program for your company immediately.

Prospective Client Form